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About Us 1) Who is usedcable.com? Usedcable.com is the on-line clearinghouse for pre-owned high performance audio and video cables of all types, and cable manufacturers' closeouts. This site is managed by The Cable Company, which was founded in 1989 as a clearinghouse for information on new audio cables, and home of The Cable Library, a try -at-home cable evaluation service. Photos/driving directions. To see photos of our location along with directions please click here! Through this
site you can buy high quality used cables with our one year
warranty. We also want to buy your used cables. Or you can
exchange your cables for our cables. In all cases you are
buying from, or selling to, the usedcable.com division of
the Cable Company. 2) Can you help me match a cable to my components? Our Cable
Company staff is experienced in making cable recommendations
based on the components being used. We are offering this
same free consulting service to our usedcable.com customers.
Tell us what equipment you have, and the price range for the
cables you need, and we will suggest your best options from
the used cable listing. Click
here to submit a consultation request. 3) Is there a warranty on my purchases? Yes. All products purchased from our company will be repaired or replaced at our option should they malfunction under normal use within one year of purchase. In addition we offer a 30 day full value exchange policy should you be unhappy with your purchase for any reason. In this case the merchandise must be returned in original purchase condition. The full purchase price of the merchandise (not including freight) will be applied to any purchase of equal or greater value from usedcable.com, The Cable Company, or Ultra Systems, Inc. The customer is responsible for the cost of round trip shipping in the case of all returns.
Freight for
shipments within the continental US will be
automatically Here is our freight scale for shipments within the continental US: * UPS standard surface (or US Priority Mail): first pound, $5.95, For shipments
to Alaska and Hawaii, and shipments outside of the US,
we
Unless you
reside in Pennsylvania, we will not charge you for any
taxes. 6) How can I make payment? Most of our
customers submit their credit card numbers through our 7) Do you buy used cables and accept trade-ins? Yes. To
determine the value of your products for sale or exchange,
please 8) Do you take requests? If you are
looking for a specific cable, which does not appear on our
list, 9) How do I contact you? To
send an email, click here. To talk to a
living human, call The Cable Overseas
customers can take full advantage of the usedcable.com
service. We generally ship by airmail or UPS air courier.
You can specify your choice on the order form. Our order
form does not International
purchases are free of all U.S. taxes. Local taxes are Our staff is experienced in making cable recommendations based on the components being used. Tell us what equipment you have, and the price range for the cables you need, and we will suggest your best options from the used cable listing. Click here to submit a consultation request. Payment for purchases is in advance by credit card (VISA/Barclaycard, Mastercard/Access, American Express, Discover, Diners Club, or JCB). We can also accept payment by US$ bank draft or Bank Wire Transfer, but no Eurocheque please. The purchase of the right audio cables can be the most cost effective improvement to most hi-fi systems. We can also provide you with a broad range of audio components and accessories ...just ask. •US Mail to Canada: $14.85 first pound + $2.95 for each additional pound (1kg=2.2 lb.) The Cable Company has created this privacy
statement in order to demonstrate our firm commitment to privacy. The
following discloses our information gathering and dissemination practices
for our website:We firmly believe in respecting the privacy and security
of our customers. We do not resell or otherwise provide your email address
to anyone, unless you ask us to or where we are required by law (such
as a court order or other statutory obligation). We may use your IP
address to help diagnose problems with our server, and to administer
our Web site. Our site's registration form requires users to give us
contact information (like their name and email address), so that we
may provide them with services or information that they have requested.
At the customer's request, we may use customer contact information from
the registration form to send the user information about our company.
The customer's contact information is also used to contact the visitor
when necessary. Users may opt-out of receiving future mailings. This
site may contain links to other sites. We are not responsible for the
privacy practices or the content of such Web sites.
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